Contact Us
Have a question, suggestion, or feedback? We'd love to hear from you. Reach out and we'll get back to you promptly.
Email Us
q.finhub@gmail.com
We typically respond within 24 hours.
Feedback & Suggestions
q.finhub@gmail.com
Help us improve — we read every suggestion.
Response Time
Within 24 hours
Monday through Friday, excluding holidays.
Location
San Francisco, CA
Fully remote team serving users worldwide.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. You can also email us directly at q.finhub@gmail.com.
Frequently Asked Questions
Is QFINHUB really free?
Yes, completely. All 125 calculators, the AI Specialist, and every feature on QFINHUB are 100% free — no hidden fees, no premium tiers, no credit card required. We are funded by non-intrusive advertising, which is clearly labeled.
Do I need an account to use the calculators?
Not at all. All calculators work instantly without sign-up. Creating a free account lets you save results and access them from your dashboard later.
How long does it take to get a response?
We respond to all inquiries within 24 hours during business days (Monday–Friday). For urgent matters, please include 'URGENT' in your email subject line and we will prioritize your message.
Do you offer phone support?
We are a small remote team and do not currently offer phone support. Email is the fastest and most reliable way to reach us — every inquiry receives a written response with clear documentation of the resolution.
Can I suggest a new calculator or feature?
Absolutely. We actively review user suggestions and prioritize them based on demand and alignment with our editorial standards. Several of our calculators were built directly from user requests. Use the contact form or email us with your idea.
Do you provide financial advice?
No. QFINHUB provides educational tools and informational calculators, not personalized financial advice. For decisions involving significant money, taxes, or investments, please consult a qualified CFP®, CPA, or licensed attorney in your jurisdiction.
How do I report an error in a calculator?
Use the contact form or email us directly with the calculator URL, the inputs you entered, the result you received, and the result you expected. We investigate every report within 48 hours and credit verified corrections on the affected page.
Is my data private?
Yes. We do not sell your data, we do not require an account to use calculators, and we minimize the data we collect. See our Privacy Policy for the complete details on what we collect, why, and how long we keep it.
Do you work with advertisers or sponsors?
We display contextual advertising (Google AdSense) to support the site. Advertisers have no influence on our editorial content, calculator formulas, or recommendations. We do not accept payment for product placements or favorable treatment.
Can I use QFINHUB content or screenshots on my own site?
Our content is copyrighted. You may share links to our calculators freely. To reproduce our written content (guides, articles, calculator explanations), please contact us first — we grant permission in most cases with attribution.
How can I support QFINHUB?
The best way to support us is to share QFINHUB with anyone who might find it useful — friends, family, social media, online forums. You can also disable ad blockers on our site (we show minimal, non-intrusive ads only) or send us feedback to help us improve.
Where is QFINHUB based?
QFINHUB is operated by a fully-remote team headquartered in San Francisco, California, USA. We serve users worldwide and our calculators are available in 33 languages.
What to Expect When You Reach Out
We treat every message as an opportunity to make QFINHUB better. Here's what happens after you send us a note.
1. Confirmation
Within 1 hour during business hours you will receive an auto-reply confirming we received your message and assigning a tracking number.
2. Personal Response
Within 24 hours, a member of our team — usually Qasem directly — will reply personally. We do not use templated responses or chatbots for support.
3. Resolution
We resolve 90%+ of inquiries in a single reply. For complex issues (calculator bugs, account issues), we follow up with status updates every 48 hours until resolved.
Who's Answering Your Message
QFINHUB is built and maintained by a small, fully-remote team led by Qasem Mohammed, an AI & Software Engineer with 8+ years of experience in financial technology and full-stack development. Every support email you send is read by a real person on our team — never by an automated system or an outsourced support agent.
We believe that building trust with our users starts with being accessible, responsive, and transparent. If you ever feel that we have fallen short of those standards, please tell us — your feedback directly shapes how we improve.
For privacy-related inquiries (data deletion, account removal, GDPR/CCPA requests), please email us with the subject line Privacy Request and we will respond within 48 hours. See our Privacy Policy for full details.